Real Patient Stories from
Cedar Dental Group in Renton, WA

Joe had avoided the dentist for years due to fear and knew he needed significant restorative dental work when he finally decided to come in.

Dr. Chu and her team were transparent about costs, offered multiple payment options, and took a gentle approach that made each visit less stressful than the last.

Joe is now returning consistently — something he never expected — with each visit easier than the one before.

"I am TERRIFIED of the dentist and haven't been in years, and need LOTS of restorative work done because of that fear…however, Dr. Chu and her team eased the anxiety, and are quick, professional and gentle! They are transparent on the costs and offered many different payment options. Every time I leave, it's easier to come back!"

After avoiding the dentist for longer than he cared to admit, this patient was hesitant to make an appointment — unsure if the experience would be any different.

Every member of the team — from the front office to the treatment room — was consistent in their communication and mindful of his comfort and pain levels throughout.

He's now had two cleanings and a crown — and calls it the best choice he could have made.

"Everyone I've talked to and had work on my teeth, from the front office to the back rooms, have been extremely kind and professional. They are very clear with their communication and what you are to expect going in. They are also very careful and mindful about your comfort and pain levels."

C.W. had significant anxiety around needles during numbing and had struggled with this at previous dental offices.

Dr. Chu's calm technique made the injection barely noticeable, and the visit moved efficiently so the anxiety never had time to build.

C.W. was able to relax and was done before she realized it — and now highly recommends the practice for anyone with the same concern.

"I really sweat when it comes to having to have needles when numbing is needed and Dr Chu is very good at what she does. I hardly felt anything. I was able to relax and before I knew it they were done."

Jeremy had serious dental anxiety that had affected his experience with other dentists for years, and came to Cedar Dental unsure if this time would be different.

Dr. Chu's gentle, calm manner and thorough explanations changed the experience — and the team accommodated him on short notice on multiple occasions.

Jeremy now does well at his visits and strongly recommends Cedar Dental to anyone who avoids the dentist due to anxiety.

"Dr Chu is gentle, calm and explains everything thoroughly. I have really bad anxiety with other dentists before but I do really well with her. Her assistants are great too. Seriously, this is the place to go especially if you hate the dentist."

M. came in with a chipped tooth — a filling from a previous dentist had failed twice — leaving her feeling vulnerable about her situation.

Dr. Chu met her where she was, showed expertise and care from the start, and expedited her dental crown so it would be ready before her vacation.

M. left with a new crown she was happy with and felt genuinely supported throughout the process.

"Dr. Chu showed expertise and care from the beginning. I don't have the best dental situation, it is something I am pretty vulnerable about. Dr. Chu and her team met me right where I was at and extended care from there. They did an amazing job on my new crown, even got it in quickly so I could have it before my vacation."

Eric had avoided the dentist for a long time due to bad past experiences and came in knowing he needed a significant amount of restorative work.

Dr. Chu listened without judgment, walked him through pros and cons at every step, and never applied pressure — letting him make informed decisions throughout treatment.

After several months of treatment, his crowns look completely natural — and he calls Dr. Chu the best dentist he's ever had.

"Dr Chu is also the best dentist I've had. She listens, is non judgemental and makes me feel comfortable. She is thorough, gives me pros and cons and doesnt pressure me. I've had a lot of work done in the last few months. My front teeth and crowns look natural and you can't tell at all."

Sherry came in for care on a tooth that was in serious jeopardy and needed a skilled team to intervene carefully.

Dr. Chu and dental assistant Cassie worked together precisely, attentive to every detail of the treatment.

Sherry believes their care saved a tooth she would otherwise have lost.

"Dr. Chu and Dental Assistant Cassie were a great team as they worked on my teeth. I feel because of their care that they saved a tooth that I would've otherwise lost."

Promise was coming in for cavity treatment and expected a stressful, clinical experience with little explanation of what was happening.

Dr. Chu walked her through every step in a calm, unhurried way — and the team offered comfort touches that made the visit feel personal.

The visit was far easier than Promise expected, and she left happy with how everything went.

"Dr. Susan is very polite and has such a calm way of talking. She walked me through every step and explained the procedure, which helped a lot and made me feel way more relaxed. Overall, the whole visit was way easier than I expected and I'm really happy with how everything went."

Mike had seen previous dentists who pushed unnecessary treatments and came to Cedar Dental unsure whether he could trust what he was being told.

Dr. Chu reviewed his X-rays thoroughly, compared them to previous ones, and told him honestly when something wasn't necessary — even when other dentists had recommended it.

Mike now trusts Cedar Dental completely and values the transparent, no-pressure approach to dental care in Renton.

"She shows me my xrays, tells me what she's looking at, and compares previous xrays, and takes lots of photos. She is honest and will tell me that I don't need something that previous dentists have pushed."

jennythai9 had experienced pressure and upselling at other dental offices and was looking for a practice that would put her needs first.

Dr. Chu's gentle approach and the team's welcoming manner made her feel at ease — with no pressure or unnecessary recommendations.

She found the patient-focused care she'd been looking for and calls Cedar Dental a genuinely welcoming practice.

"There's never any pressure or upselling — just honest, straightforward care focused on what's truly best for you. Dr. Chu is absolutely gentle and the staff are incredibly friendly and welcoming, making you feel completely at ease."

Danni had felt dismissed by past dentists who made decisions for her without explaining options or asking about her concerns.

Dr. Chu listened carefully, asked questions, and walked Danni through her treatment options — letting her make an informed decision about her own care.

Danni left feeling heard and confident — and says Cedar Dental is where you'll be in the best hands.

"She took time to listen to my concerns and also asked if I had any questions, and also gave me choices for my treatment plan. Come here because you will be in the best hands!"

Susan had been a patient at this location for over 25 years and wasn't sure whether she'd stay after the practice changed ownership.

After meeting Dr. Chu and experiencing her gentle, patient manner firsthand, Susan gave the new practice a chance.

Susan decided she wasn't going anywhere — and describes Dr. Chu as someone who knows what she's doing and genuinely cares for her patients.

"After meeting her and her working on my teeth I'm going nowhere but to her — she is very nice, gentle, patient and knows what she is doing."

Marjorie had been through enough dental offices to know that finding one where she felt genuinely cared for — rather than processed — was rare.

Dr. Chu's gentle, thorough approach and assistant Shawna's warm chairside manner made every visit feel personal.

Marjorie is confident she's found her permanent dental home in Renton and feels well taken care of every time.

"Dr Chu is an excellent dentist. She is very gentle and thorough. Her assistant Shawna and her are very personable and make me feel at ease. I feel well taken care of and in great hands. So glad I've found my dental home."

Henry had visited offices where the dentist was technically skilled but cold — leaving him feeling like a number rather than a patient.

Dr. Chu and the Cedar Dental team combined skill with genuine warmth — professional and kind throughout every visit.

Henry has only had positive experiences here and highly recommends the practice.

"Dr. Chu is the absolute best and does a great job making me feel comfortable with my dental work. Everyone is professional and kind — always have good visits here. Highly recommend this office!"

Deja needed a dental office that could accommodate a demanding work schedule and be reachable when she needed them.

Cedar Dental consistently worked around her schedule — including same-day appointments — and offered financing options that made treatment possible at critical times.

Deja calls Cedar Dental her number-one dentist and recommends them to everyone. Learn more about new patient options in Renton.

"They have always been able to work around my work schedule and even get me in same day. I can easily reach them via text or call. They have financing options that have saved me many times! Dr. Chu is amazing to say the least. She listens to me, helps me make decisions by thoroughly answering all questions."